Shipping Policy

Thank you for shopping with The Good Find. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• Major Cities: 3–7 business days

• Regional Areas: 5–10 business days

• Remote Areas: 7–14 business days

Please note that delivery timeframes are estimates and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.

Shipping Costs

We currently offer Free Shipping on all orders within South Africa unless otherwise stated.

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Customers can use this information to monitor the progress of their delivery.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate and complete.

The Good Find cannot be held responsible for delays or failed deliveries resulting from incorrect address information provided at checkout.

Delayed Deliveries

While we work with trusted courier partners, occasional delays may occur.

The Good Find is not responsible for delays caused by:

• Courier service disruptions

• Severe weather conditions

• Public holidays

• Customs or regulatory delays

• Circumstances beyond our reasonable control

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

We will work directly with the courier to investigate and provide a suitable resolution where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@thegoodfind.co.za

Website: www.thegoodfind.co.za

The Good Find